Privacy Policy
How Harbord Bakery handles personal information
Harbord Bakery, located at 115 Harbord St, Toronto, ON, Canada, respects the privacy of customers, website visitors, and inquiry submitters. This Privacy Policy explains what information may be collected through this website, by phone, and through direct communication about bakery products, pickup orders, catering requests, and related customer service. By using this website or contacting the bakery, you acknowledge the practices described here.
The bakery may collect personal information that you voluntarily provide, including your name, email address, phone number, inquiry topic, order details, requested pickup date, and the contents of your message. If you call the bakery, information shared during the conversation may be noted for order handling, scheduling, and customer support. The bakery may also collect limited technical information when you use the website, such as browser type, approximate device information, pages viewed, time spent on the site, referring links, and general analytics used to understand website performance.
This information is used to respond to inquiries, confirm availability, coordinate bakery and catering orders, improve service quality, maintain internal records, reduce mistakes in pickup timing, and protect the website from misuse. Information may also be used to follow up on a request you started, clarify quantities, or provide updates relating to a pending order. Personal information is not collected for irrelevant purposes and is handled in a way that is reasonably connected to bakery operations and customer communication.
Harbord Bakery does not sell personal information. Information may be shared only when reasonably necessary for operating the business, such as with trusted service providers that support hosting, email handling, website analytics, spam prevention, bookkeeping, or legal compliance. Information may also be disclosed if required by law, regulation, court order, or to protect the rights, property, and safety of the business, its customers, or the public.
Contact form submissions and related inquiry records are retained only as long as necessary for customer service, business records, and reasonable follow-up. Contact form data must not be kept for more than 24 months unless a longer period is required for an active order, tax, accounting, fraud-prevention, or legal obligation. After the relevant retention period, data should be deleted, anonymized, or securely archived in line with legitimate business needs.
This site may use cookies or similar technologies for basic functionality, performance measurement, and security. These technologies can help remember site preferences, monitor aggregate usage trends, and detect abuse. You can manage cookies through your browser settings, although disabling some functions may affect how the website performs. The bakery does not promise that every third-party analytics or hosting tool will function identically on every device or browser.
The bakery takes reasonable administrative, technical, and organizational steps to protect personal information against unauthorized access, misuse, alteration, or disclosure. That said, no website, email system, or electronic storage method can be guaranteed absolutely secure. Visitors should avoid sending highly sensitive information through standard web forms unless they are comfortable with the normal risks of internet communication.
If you are located in the European Economic Area or another jurisdiction that grants additional privacy rights, you may have rights to request access to your personal information, correction of inaccurate data, deletion, restriction of processing, objection to certain processing, and, where applicable, data portability. You may also have the right to withdraw consent when processing is based on consent. To exercise privacy rights or ask a question about this policy, contact Harbord Bakery at [email protected] or by phone at +1 416-922-5767.
This Privacy Policy may be updated from time to time to reflect operational, legal, or technical changes. Updated versions become effective when posted on this page. Visitors should review the policy periodically if they want the latest version. Continued use of the site after an update indicates acceptance of the revised policy to the extent permitted by law.